GuruSup, a Spanish SaaS platform for AI agents focused on customer service and process automation, has closed a €1.3 million Seed funding round to accelerate commercial growth and strengthen the team, with the goal of doubling the current headcount and increasing monthly recurring revenue fivefold throughout 2026, reaching an ARR of €1.5 million.
The round was led by 4Founders Capital, with co-investment from Addendum Capital. The round is completed by a group of prominent business angels from the Spanish tech ecosystem, including Juan Pablo Tejela, co-founder and CEO of Metricool; Gonzalo Urculo, founder of CrowdFarming; and Juan Castillo, co-founder of Guruwalk.
“We were born out of a real need: Guruwalk was handling thousands of customer inquiries every month, and AI agents made a huge difference. We saw that same capability could transform customer service for any company, and we decided to build the product we wished we had had. One year later, and with millions of requests processed, this round gives us the fuel to prove it at scale,” says founder and CEO Víctor Mollá.
GuruSup’s Seed round sits within a broader run of funding for AI-agent and enterprise-automation software in 2026, including Nexus in Brussels with €3.7 million to scale production-ready AI agents for core business operations, Lua in London with €4.9 million to expand its human-agent collaboration platform, Blockbrain in Stuttgart with €17.5 million to strengthen secure enterprise-grade AI agents, Interloom in Munich with €14.2 million for AI-agent knowledge infrastructure, and Modern Relay with Barcelona roots raising €2.5 million for an enterprise AI foundation layer; making it the clearest same-country comparator for GuruSup.
Taken together, those rounds amount to about €42.8 million, or roughly €44.1 million including GuruSup, which places the company at the earlier-stage end of a market where larger rounds have so far gone to infrastructure-heavy and enterprise-platform plays.
“At 4Founders Capital, we are very excited to lead GuruSup’s round. It is a young, ambitious founding team with a clear product and technology mindset. We have seen the traction the company is gaining, and we are excited about the future ahead,” adds Jesús Monleón, Founding Partner at 4Founders Capital.
GuruSup was founded in 2024 as a spin-off of Guruwalk, a free tour platform, with more than six million annual users. Based on Guruwalk’s experience managing large volumes of customer inquiries, its founder developed a platform that orchestrates AI agents capable of autonomously handling any customer interaction, from issue resolution to onboarding and lead qualification.
EU-Startups previously reported on Guruwalk’s 2019 €1 million raise.
Unlike a conventional chatbot, the company says their platform centralises messages from all channels and executes actions in external applications in real time, functioning as a complete customer service department.
GuruSup reportedly achieves a 95% autonomous resolution rate, enables companies to scale from 100 to 100,000 conversations without adding headcount, and can be integrated quickly without requiring any changes to the existing tech stack.
The solution is multichannel, multilingual, and trained on each company’s own information.
The company already has more than 800 AI agents in production across 15 different sectors and has surpassed two million agent executions solving real customer needs, with use cases spanning technical support, billing management, onboarding, and internal operations.
Enrico Raggini, CEO and Founder of Addendum Capital, says: “GuruSup offers a very solid answer to one of the major challenges of growth: scaling customer service efficiently. The integration of AI agents directly into business processes demonstrates both early traction and a clear understanding of the market.”
Read the orginal article: https://www.eu-startups.com/2026/04/valencia-based-gurusup-raises-e1-3-million-seed-round-for-ai-customer-service-platform/
