Orbio, a Madrid-based AI workforce platform for global enterprises with frontline teams, has today announced an €18.09 million ($21 million) Series A funding round led by Dawn Capital, with participation from existing investors, including Visionaries.
The capital will fund expansion into new markets, growth across existing and new enterprise customers, and the continued build-out of Orbio’s agent suite across the full employee lifecycle. In September 2025, the company raised €6.4 million led by Visionaries Club.
“What stands out about Orbio is the speed at which customers have completely rebuilt their operating models around it. In a matter of months, some of the world’s largest employers have embraced AI-first frontline workforce management with Orbio at the core, replacing labour budgets in a permanent way,” said Henry Mason, Partner at Dawn Capital.
Orbio was founded in 2025 by CEO Sergi Bastardas (previously co-founded Colvin), CRO Nacho Travesí (co-founded the employee benefits platform Cobee, which was acquired by Pluxee, formerly Sodexo), and CTO Antonio Melé (co-founded Nucoro, which was acquired by Backbase).
The company helps global enterprises automate frontline hiring, onboarding and workforce management with its team of AI agents. It deploys AI agents designed to optimise key processes such as talent acquisition, selection, and management, helping companies reduce turnover, streamline hiring, and improve the employee and candidate experience.
According to the company, 80% of the world’s workforce operates on the frontlines of essential industries, including 2.7 billion healthcare workers, retail associates, warehouse operators, hospitality staff and logistics drivers. The unstaffed shifts can directly impact revenue, customer experience and operational performance. Its mission is to modernise workforce operations for the 2.7 billion frontline workers underserved by traditional enterprise software.
However, Orbio notes that most enterprise software developed in the last twenty years was intended for desk-bound knowledge workers. Frontline employees are often deskless, without corporate email addresses, and are reached through messaging and phone calls rather than software logins.
This results in frontline hiring and workforce management still relying heavily on fragmented manual processes, spreadsheets and large operational teams, consuming significant time and costing organisations billions every year.
The company notes that the cost is felt on both sides. In many frontline sectors, annual employee turnover surpasses 70%, overwhelming recruiters and operations teams with administrative tasks while unfilled positions hinder operational efficiency. Workers often start jobs without proper onboarding, lose touch with employers within days, and leave within weeks.
Orbio claims to be building an AI workforce platform designed for frontline industries. Its agents can conduct interviews, assess candidate fit and motivation, guide new hires through onboarding, monitor engagement and churn signals, and remain in contact with employees throughout their lifecycle.
For employers, it offers the ability to engage and support frontline workforces 24/7 while delegating large parts of workforce operations to AI agents. This results in faster hiring, lower administrative burden, improved retention and a more resilient operational workforce, says Orbio.
Sergi Bastardas, co-founder and CEO of Orbio, “This is not a talent shortage problem, it’s a talent allocation problem. The people are there. The work is there. What’s been missing is the ability to connect frontline workers with opportunities quickly, consistently and at scale.
“With Orbio, candidates can be contacted within seconds, onboarding can happen in hours rather than days, and employers can stay continuously connected with their workforce. The result is faster hiring, lower attrition and smoother operations, while workers get a better chance to start, stay and grow.”
Orbio works with global enterprise customers, including Poke House and YUM! Brands (which owns brands including KFC, Taco Bell and Pizza Hut), AWWG, Atento, Adecco, as well as US companies like The Stepping Stones Group. These companies use Orbio’s AI agents to hire, onboard, manage and retain frontline employees at scale.
Operating autonomously across channels, including messaging and phone calls, Orbio’s agents can engage candidates and employees directly, handling hiring, onboarding, engagement and offboarding workflows for both full-time and shift-based workforces.
It caters to customers across Europe, the US and Latin America. The new capital will fund further expansion across those markets, alongside continued development of Orbio’s AI agent suite across the full employee lifecycle.
Read the orginal article: https://www.eu-startups.com/2026/06/madrids-orbio-raises-e18-09-million-series-a-to-scale-ai-workforce-platform-for-frontline-teams/
