Connells Group has reported higher revenue and profits in 2025 despite a volatile housing market, citing investment in technology, data and digital services.
Revenue rose 9% to £1.16bn, while pre-tax profit increased 19% to £73.1m. The group handled 86,000 property exchanges during the year — about one in ten UK home sales — and generated £33.3bn of mortgage lending.
Growth was supported by a 9% increase in arranged mortgages, stronger lettings demand and a 7% rise in survey and valuation volumes. The company also completed 13 acquisitions across its residential and commercial businesses.
In addition, the group’s lettings portfolio grew to more than 128,000 properties during the year. It completed 13 acquisitions across the residential and commercial markets, expanding its regional footprint and service lines.
Connells also reported further progress in its technology programme, with continued investment in data systems and digital customer services aimed at streamlining transactions and improving client communication.
Helen Charlesworth, CEO, Connells Group, said: “2025 marked a meaningful step forward for the housing market. The year began strongly, supported by increased activity ahead of the March stamp duty deadline, which accelerated transactions in the first quarter.
“While momentum eased in the second half amid uncertainty surrounding potential property tax changes, clarity following the government’s November Budget helped restore confidence towards the year end. Against this backdrop, Connells Group delivered a strong performance, growing profitability, supporting more customers and continuing to strengthen our market position.”
“What makes these results especially pleasing is the progress we have made in modernising the homebuying and selling journey. Our investment in technology, data and digital services is enabling our colleagues to deliver an even better experience for customers, while partnerships across the industry are helping us shape a more streamlined process for everyone involved.”
“As we look to 2026, we have reasons to be cautiously optimistic. Mortgage rates are easing, economic indicators are moving in the right direction, and we begin the year with a healthy sales pipeline. We will continue to invest in our people, our branches and our technology, ensuring we’re well placed to help even more customers, whatever the market brings.”
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