MELBOURNE, Australia–(BUSINESS WIRE)–Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications, energy and water industries, is pleased to announce that it has signed a new agreement with longstanding customer and German network operator, VSE NET. Under the terms of this agreement, VSE NET will upgrade to the latest version of Hansen CCB.
As a result of this upgrade, VSE NET will experience the best that Hansen CCB has to offer, receiving enhanced customer care, billing and product-management capabilities, as well as improved accounting and provisioning processes. As a true business platform tailored to the needs of the modern communications services provider (CSP), Hansen CCB aggregates all customer, product and technical data, providing ERP capabilities as well.
A part of the Hansen Suite for Communications, Technology & Media, Hansen CCB provides flexible rating, billing and customer care for CSPs. Hansen CCB also enables the delivery of fixed and mobile telephony services, broadband services, IPTV, content packages and bundled offers. It provides a unified business platform, reducing cost and operational complexity.
Marc Kahabka, Chief Executive Officer at VSE NET, commented: “Going back to 2001, our relationship with Hansen is one that now spans over two decades. It was based on this long and proven track record of success that we decided that Hansen were the ideal vendor to help facilitate the next chapter of our digital transformation initiative – as we confront not only changing customer expectations, but a communications industry undergoing a major degree of transition as well.”